End-user Computing

Imagine a streamlined onboarding process for new starters? One request gets everything done, from user access, to devices with relevant software ready to go and peripherals to get your new staff member working quickly.

With end-user computer services we set up and install users on your company’s network with required access levels and programs installed and ready to go. Monitored and supported to keep everyone working. Streamlined end-user computer saving time, and increasing productivity.

managed IT services
Infrastructure as a Service

Infrastructure as a Service

At RedFig, we look after all your physical equipment from servers, datacenters, storage and devices. Highly available and scalable management, advice and support for your infrastructure.

Let our experienced team set-up, maintain and manage your infrastructure, customised to suit your business and to enable growth and flexibility.

  • Customised solutions for your business
  • Security compliant and reliable
  • Low cost, one bill, one partner
  • Mitigate your risk

Service Desk

Providing you with a quality support solution. Our team is available 24/7 to resolve technical problems. IT and telephony requests, from basic to complex, to get you working again quickly.

Our Service Desk provides:

  • a personalised user experience with access to each user information, device and access levels.
  • 24/7 support from anywhere on any internet-connected device.
  • one easy to use app to deal with all requests.
  • support for all IT and telephone business needs.

Keep your employees productive with one of our support packages.  Computer support packages start as low as $15/user/month.  We’re just a click or phone call away.

24/7 IT Helpdesk

Security

Our experienced security teams monitor your environment ensuring it is safe and compliant. 24/7 security operations centre support safeguarding your people, processes and technology.

  • Firewalls/VPN network devices
  • Endpoint protection
  • 24-7 security and compliance
  • Data loss prevention
  • Encryption
  • Disaster recovery

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